Sorry about yesterday and tonight. As u know losing alot from being hacked has hurt.. I lost alot of Gil, I lost mars ring, ocehomeh headpiece and my biggest item aside the Gil my hachiryu haidate….. So tonight during my lunch at 530pm I purchased an antivirus program and installed it and it's at this moment running a full boot scan of all files its at 40% and that's from 6pm so I doubt I'm making it on tonight at all.
Ice still need that number please! I definitely want to restore my acct… Gil I could live without so much but my haidate I can't
So i found the number to SE…. They need to lock my acct. to investigate… He said it can take up to a week to process…. So if u dont see me on… its cause i cant log in.. I will update you with my status.
Fuck dude, forgot. Need reminders for things like this. Hopefully I remember to check sky tonite. Anyway, I used to have this great link from allakazam but i deleted most of my FFXI bookmarked stuff. I don't know if this is the same info, but I was able to find this:
Phone Support This is the first stop for account or technical issues
Ph: 858-790-7529 Available Mon-Fri 9am-6pm PST
Live Chat Support and Email Support The next best thing to a phone call
1) Visit Square-Enix Online Support 2) Select either the appropriate Category/Subcategory or enter Account/Billing with Information Change as a Subcategory 3) Enter anything for Contact Details and hit Next 4) The next screen is last chance relevant matches, hit Next again 5) You should now be presented with two Support options, the first button should *Proceed to Email Support; the second button should Proceed to Chat Support
My acct's are locked for investigation. I was finally sent the Form i needed to fill out and get notorized and send back to them stating i am who i am and that is my acct and i want the game data rolled back to recover my lost items.
So letter is filled out and notorized and just sent out today…
So im at a standstill about getting my acct back from being locked out til they recieve the letter and proceed to investigate :(
I am also trying to get ahold of my friend to ask him if i run on Lordwolf til i get my acct back…
Sorry for missing events… Hopefuly i'll be back soon
Well as far as i can see my notorized letter has been recieved by SE… So hopefully they will now start investigating my acct. and release it back to me soon. Doubt i'll be on tomorrow night. Let's Pray for Sunday being back in action with everything restored.
Called today to find out on update…. They said it's in process and i would receive email when they were done… Basically seemed like a blow off lol … but im hoping they finish soon…
Called today, still pending… but i did get its in the final process of it…. so i'm gonna guess sometime by next week… ugh… can't wait to get my character back… i hate playing on lordwolf cuz other then paladin or whitemage(which i hate playing) he is gimped in skill and gear….. /sigh
Goldnboy Linkshell Member replied
668 weeks ago